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Important Support Services

Mental Health Support Services

Lifeline

Call: 13 11 14 

Text: 0477 131 114

www.lifeline.org.au/

Online-Chat available

24/7 Support

Suicide Callback Service

Call: 1300 659 467

www.suicidecallbackservice.org.au/

Online-Chat available

24/7 Support

Suicide Line Victoria

Age/Population: 15 years +

Call: 1300 651 251

www.suicideline.org.au/

Online-Chat available 

24/7 Support

Kids Helpline

Age/Population: 5-25 years old

Call: 1800 551 800

www.kidshelpline.com.au/

Online-Chat available

24/7 Support

Headspace

Age/Population: 12-25 years old

Call eHeadspace: 1800 650 890 

www.headspace.org.au/online-and-phone-support/

Hours: 9am-1am, 7 days a week

Griefline

Age/Population: 18 years +

Call: 1300 845 745

www.griefline.org.au

Hours: 8am-8pm, 7 days a week

Q-Life

Age/Population: Support to talk about sexuality, gender, bodies, feelings or relationships.

Call: 1800 184 527 

www.qlife.org.au

Online-Chat available

Hours: 3pm-12am

Parentline

Age/Population: Parents and carers of those under 18 years

Call: 13 22 89 (8am – midnight)

www.services.dffh.vic.gov.au/parentline

Hours: 8am-12am, 7 days a week

Blue Knot Foundation

Age/Population: Adults who have experienced trauma, as well as their informal supports and professionals

Call: 1300 657 380

www.blueknot.org.au/

Hours: 9am-5pm, 7 days a week

13YARN

Age/Population: Aboriginal and Torres Strait Islanders

Call: 13 22 89 (13YARN)

https://www.13yarn.org.au/

24/7 Support

Domestic and Family Violence Support Services

The Orange Door

Age/Population: Support for domestic violence and within relationships

Contact can be made through searching your region and find the appropriate details

https://www.orangedoor.vic.gov.au/

Rainbow Door

Age/Population: LGBTQIA+ 

Call: 1800 729 367

Text: 0480 017 246

https://www.rainbowdoor.org.au/

Hours: 10am-5pm, 7 days a week

Safe Steps

Age/Population: For women and children who are victims of domestic violence

Call: 1800 015 188 (24/7)

Online-Chat available (9am-5pm, Mon-Fri)

www.safesteps.org.au/

1800 RESPECT

Age/Population: Anyone experiencing or at risk of domestic family & sexual violence counselling service

Call: 1800 737 732

Text: 0458 737 732

Online-Chat Available

www.1800respect.org.au

Hours: 24/7, except video calls 9am-5pm Mon-Fri

MensLine Australia

Age/Population: Counselling for men with family and relationship concerns

Call: 1300 78 99 78

https://mensline.org.au/

24/7 Support

Sexual Assault Crisis Line

Age/Population: For victims of sexual assault

Call: 1800 806 292

https://www.sacl.com.au/

24/7 Support

Neurodivergent Support Services

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